I passeggeri che desiderano esprimere un giudizio sul nostro servizio on line e telefonico, possono rilasciare la loro recensione sulla nostra pagina business di Google, sul profilo Trustpilot, sul profilo Feedaty oppure direttamente sulla sezione apposita del sito Traghettilines.
I giudizi e i commenti pubblicati in questa sezione possono essere inseriti esclusivamente tramite apposito form di gradimento che viene inviato agli utenti una volta che hanno ricevuto i biglietti.
Voto medio
Basato su 52319 Recensioni
Il 98% dei nostri clienti consiglia il nostro servizio agli amici.
Alain
Votre service fonctionne très bien et est parfaitement clair. Je n'ai pas rencontré le moindre problème alors que j'ai fait ma réservation depuis l'étranger.
Bontinck
Friendly site, no problems !!
Weber
Website übersichtlich und einfach zu bedienen, einfache Bezahlung, sofortige Zusendung der Tickets und sonstigen Paiere per Mail. Mehr braucht man nicht. Ralf Weber
Rodrigo
I haven't received the two tickets reserved. Only Capri-Sorrento ticket was sent, still missing Naples-Capri ticket. Thank you.
Dear Customer, we have just forwarded your tickets. Please check your email box. Should you need any further information do not hesitate to contact us, the Staff of Ok-Ferry
Manuela
Danke...hat alles super funktioniert!! 😊😀
Mai
Alles ok gerne wieder
Hansmann
Alles bestens, gerne wieder...
Tomasz
Everything is fine
Florence
Aucun souci et billets expédiés par mail dans l'heure. parfiat
Geo
Fast and good service👍
Degelaine
Is very good!
Schulz
Excellent.
Baumann
Schnelles und einfaches Auffinden der nötigen Informationen, Strecken und Preise. Ging sehr gut.
Ericson
Great service that would have been even better if it was clearer how the baggage rules apply. When do you need to book accessory extra baggage. Orherwise - well done boys an girls!
Wanda
Very easy to book the hydrofoil. I was in a time crunch and this definitely took the pressure off.
Donna
Website is user-friendly
Jan
Reservation system works fine. Only one rebuke: in drop down list of countries is not present my country - Czech Republic.
Gokhan Cem
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Urs
Hat gut geklappt. Einfach und schnell. Bin sehr zufrieden.
David
Very quick and easy with tickets emailed immediately
Iona
It was a great website and very easy to book online. Look forward to the ferry ride on the Amalfi coast.
Michèle
aucun problème pour la réservation
Cynthia
Very easy to use and received the email with the tickets promptly. Would use again
Torrieri
It was a good experience. Thanks!
Jonathan
It's great that these can be booked online. Two remarks though. Why the extra €10 booking charge? If already, it should be cheaper to buy online, since it can save employees' time. Secondly, it's a shame there is still a need to go the booth to get the actual tickets. What if there's a line? WHy not give definitive tickets one can immediately use?
Dear Customer,thank you for your review and evaluation. Our booking charge is applied as compensation for dossier management. Ok-Ferry is a broker between ferry companies and consumers. This extra fee also allows us to guarantee the highest quality service 7 days a week. Kind regards, the Staff of Ok-Ferry
Jean-Michel
Facile d'accès, très pratique et retour immédiat! Très satisfait du service
Dana
Very easy!
Neagu
Very good !
Bongjin
thnks
Louise
Excellent service
Jürgen
Ging alles super schnell und korrekt.Habe über mein Smartphone gebucht. Internetseite ist bedienerfreundlich aufgebaut. Gerne wieder
Evelyn
The online service was efficient however, I thought the service charge was expensive at 12 euros.
Walter
sehr unkomplizierte Buchungsmöglichkeit. Habe dieses Portal schon mehrmals ohne Probleme verwendet. Das Deutsch ist etwas verbesserungswürdig.
Joseph
All good. Very quick
Andrea
Easy booking. Confusing with baggage allowance as you don't get to choose extra bags for some fares and then sometime other times you have to book. I did have to change dates and that was ok except had to pay extra.
Dear Customer, we kindly inform you that different schedules mean different ferry companies operating the chosen route and not all the ferry companies demand an extra fee for baggages. Best regards, the Staff of Ok-Ferry
Andrea
EASY QUICK SERVICE. THANK YOU
Claudia
I appreciate very much that booking can be done in English instead of Italian language.
Jarvis
Easy to use.
Sobonova
The services I am very satisfied. I had a problem with the application of discounts from property and greatly help me. Your staff is very accommodating, helpful and kind. We communicated all my mail and equipped. I am very glad that I chose you. Thank you again. Marcela
Georgia
Quick responses and helpful service :)
Fritz
excellent
Claus-Thomas
Die online Buchung und Dienstleistung der Fähre war einfach und völlig unkompliziert. Nach der Buchung wurden die Tickets nahtlos und prompt an die angegebene E-mail Adresse versandt. Perfekt und völlig problemlos.
Massebeuf
service rapide claire et je pense refaire une demande pour un autre voyage la seule question que je me pose est pourquoi les billets sont peu chers à l'aller et 4 fois le prix au retour on dirai si qu'une fois partis on est obligé de revenir et forcement par vos conditions et c'est très désagréable. on a l'impression d'être pris en otage.
Bonjour, nous vous informons que, malheureusement, les compagnies maritimes ont des tarifs flexibles et non fixes, qui varient en fonction de la date de départ. Nous sommes un centre de réservation donc nous devons respecter les conditions et les prix que les compagnies imposent, nous n'avons pas le pouvoir de les changer. Cordialement, l'Equipe de Ok-Ferry
Lorene
Hi,I found the process of the booking the tickets painless...thank you. The procedure was set out well. Kind regards Lori
Daniel
Very easy to use
Marianna
Good and quick service!
Polona
easy and comfortable booking
Schiestl
fff
Art
Excellent service. Delivered in a timely fashion what was promised.
Vanessa
Great - again!


