Recensioni, opinioni e commenti dei clienti di Traghettilines

I passeggeri che desiderano esprimere un giudizio sul nostro servizio on line e telefonico, possono rilasciare la loro recensione sulla nostra pagina business di Google, sul profilo Trustpilot, sul profilo Feedaty oppure direttamente sulla sezione apposita del sito Traghettilines.
I giudizi e i commenti pubblicati in questa sezione possono essere inseriti esclusivamente tramite apposito form di gradimento che viene inviato agli utenti una volta che hanno ricevuto i biglietti.

Voto medio

4,82 / 5

Basato su 52319 Recensioni

5

45497

4

5381

3

667

2

256

1

518

Il 98% dei nostri clienti consiglia il nostro servizio agli amici.

Philippe

settembre 2016

Alles einwandfrei abgelaufen. Schnell und unkompliziert.

Richard

settembre 2016

The booking was confusing and without instructions. For outbound I received one "ticket" for 4 people. I was not informed that I must take what I thought was a ticket was really a voucher. I almost missed the boat because I had to run back to the ticket office to exchange the voucher for the tickets. For the return booking I received 4 separate tickets. These also needed to be exchanged.

Dear customer, we're really sorry for your negative experience, but unfortunately some ferry companies do not issue etickets, valid for boarding, but just a voucher to be exchanged at the ticket office before the departure. As being a reservation center, we have to be strict to the company's conditions.
Anyway, we will certaintly take into account your report for improving our service.Best regards, the Staff of Ok-Ferry

Margaret

settembre 2016

What an easy, smooth booking system, simple and quick. Hoping our ferry journey is just as smooth and easy, cannot wait to get to Ischia. Highly recommend this service.

Elvie

settembre 2016

Perfect and accurate

Daria

settembre 2016

great servis.

Daniel

settembre 2016

Einfach und schnell

Edward

settembre 2016

It's a very efficient service except would appreciate if the tickets received will be written in English for easier verification.

Dear Customer, we kindly inform you that all ferry companies we work with, including the one you chose, provide us tickets in Italian version only, unfortunately no tickets in English language are available.As being a booking center we strictly have to follow the ferry company policy which doesn't allow us to modify or traslate any boarding document into another language.Best regards, the Staff of Ok-Ferry

Bouaziz

settembre 2016

bjr contacte parfait reponse rapide et clair merci a vous tres rassurant

Gmünder

settembre 2016

Hat alles super geklappt !

Hubert

settembre 2016

Bis jetzt alles super

Raphaëlle

settembre 2016

Rapide, eficace, c'est parfait!

Bravo

settembre 2016

The online service was quite fast and the overall experience very satisfactory.

Barthelemy

settembre 2016

Efficace et rapide

Hofmeister

settembre 2016

Buchung schnell und unkompliziert, Internetauftritt auf deutsch

Sadis

settembre 2016

Great to be able to book online!

Holub

settembre 2016

Very nice booking system, simple and fast. I am very satisfied. I would recommend to you to include the baggage information for travelers during the booking - e.g. which kind of baggage is included in the price (numbers, dimension) or if it is necessary to buy it for any trip.

Dear Customer,we kindly thank you for your review and suggestion you left us, we will provide to forward it to our competent department.Best regards,the Staff of Ok-Ferry

Ann

settembre 2016

Very easy service to use

Emily

settembre 2016

Easy to use- no issues. Looking forward to our trip.

Margo

settembre 2016

Excellent - found site very easy to use

Michelle

settembre 2016

Ordering tickets on-line is easy enough but having to print out the tickets is a big challenge. It would be more convenient if we could show the ticket on our smart phone and not have to print it out. I am a visitor in this country without easy access to a printer.

Dear Customer, we kindly inform you that some ferry companies require the customers to check-in before boarding, showing the ticket already printed out. As being a booking center, we just cannot help but observing carefully the conditions of the companies. Best regards, the Staff of Ok-Ferry

Roland

settembre 2016

Schnell, einfach, gut.

Heinz

settembre 2016

alles bestens und schnell, danke.

Philip

settembre 2016

Booked online and received tickets straight away, excellent service easy to use, this will save time queuing for tickets when we get there, can't wait to go !!

Salvatore

settembre 2016

Very easy to search schedules and book travel from Napoli to Capri!

Louise

settembre 2016

Easy to navigate, find available options and book. The only concern i had was being charged for paypal transaction when i purchased with credit card.

Marianne

settembre 2016

Ich finde es toll, dass das so unkompliziert und in unserer Sprache möglich ist. Danke bestens!

Frances Beverly

settembre 2016

Very efficient and easy to use

William

settembre 2016

Adequate for the task, step by step

Pahn

settembre 2016

the book fee is very high for a service that allows you to avoid personnel and deal with money. The price published ( 16) in the web is different at the price charged ( 19.3) Regards

Dear Customer,we kindly inform you that our booking fees are applied to support the running costs, as we carry out the activities involved between the ferry company and the consumer . This fee also allows us to have a staff available 7 days out of 7 , attentive to respond to every necessity of our customers, at any time . In addition , from monitoring we confirm you that the price charged is the same applied by the company itself. We are available for further questions and informations. Kind regards, the Staff of Ok-ferry.

Kyoungmin

settembre 2016

very good

Kyoungmin

settembre 2016

very good.

Akio

settembre 2016

Great Service

William

settembre 2016

My wife and I will be travelling to Capri from Molo Beverello and booking the ferry was very easy. By having your reservation in advance you are assured of a seat on the ferry!

Christian

settembre 2016

Eine sehr gut und einfache bestellung war möglich.Bin sehr zufrieden mit der kurzen verarbeitungszeit.Besten Dank gerne wieder mit euch

Kellermann

settembre 2016

Paßt alles! Nur Deutsch und Italienisch geht etwas durcheinander auf den einzelnen Seiten...

Geehrter Kunde, wir bedanken uns, unser zustaendiges Bueroteam ist erfreut, mit Hilfe Ihrer Beurteilung, unseren Service verbessern zu koennen.Mit freundlichen Gruessen das Team von Ok-Ferry.

Held

settembre 2016

Ich finde Ihr Engagement einfach super, einfach und schnell kann man das Ticket erstellen.

Jürgen

settembre 2016

Die Bestellung der Fährkarten für die Hin- und Rückfahrt war absolut einfach und problemlos. Danke für den guten Service.

James Hehl

settembre 2016

Great service - easy to use and happy with outcome! A plus!!!

Mazumder

settembre 2016

Pretty easy to use website. Smooth ticketing process. Quick response to queries. Excellent overall experience.

Eberhard

settembre 2016

Unkomplizierte Onlinebestellung. Tickets werden sehr schnell per email zugestellt.

Held

settembre 2016

Ich finde Ihre Buchungsformulare sehr einfach wie Sympathisch. Vor allem übersichtlich und Kundenfreundlich, danke.

Hanspeter

settembre 2016

hat alles bestens funktioniert und super schnell, wenns jetzt noch bei der zahlstelle klappt ist alles bestens

Theys

settembre 2016

Bonjour à tous. 'Pas de problème particulier sauf que je n'ai pas les billets retour... Est ce normal? Bien cordialement. Yannick Thrys

Cher client,nous avons vérifié la procédure du systhème.Il a vous envoyé les billets quelques minutes après la confirmation de la réservation.Dans le cas contraire, nous vous encourageons à nous joindre par téléphone: notre call center verifiera l'exactitude de l'email adress que vous avez insérez.Nous restons à votre complete disposition,Bien cordialement
Le Staff de Ok-ferry

Moog

settembre 2016

Very fast and kind!

Hans

settembre 2016

Alles funktionierte problemlos, klare und verständliche Menüführung.

Ludger

settembre 2016

Ging alles reibungslos und schnell. Sehr angenehm

Gerard

settembre 2016

Great service, fast, efficient and easy to use. We will definitely use your service for our next trip to Italy.

Knoepfel

settembre 2016

Schnell und einfache Buchung mit prompter Bestätigung per E-Mail.

Craig

settembre 2016

Clear instructions, prompt delivery of tickets. 5/5

Rolf

settembre 2016

Schnelles und eifaches Buchungsverfahren. Das Ticket wird in wenigen Minuten zugesandt. Empfehlenswert!