Recensioni, opinioni e commenti dei clienti di Traghettilines

Super service de qualité sans mauvaises surprises

je le recommandrais à mes amis et tous ceux qui doivent acheter un billet de bateau quelle que soit la destination

Easy to use great service.

Quick service and very helpful/friendly staff

Easy, anyone could use it

je l’ai déjà conseillé à des amis pour leur voyage. Tout a été ok.

Site facile d’utilisation, tout s’est bien déroulé

sehr einfach und schnell bin sehr zufrieden gerne wieder ...... :) :) :)

Réservation facile et très rapide. Service excellent. Merci

Einfach super, schnell und fehlerfrei.

Tout s’est bien passé

We have booked trips to both Capri and Ischia through Ok Ferry service and we had no problems at all

very positive experience

Fast and easy. Thank you

a recommander, le meilleur site pour la réservation des bateaux

Transaprence des prix... Super pro

JE RECOMMANDE , TRES BON SERVICE

réservation rapide, j’en suis satisfaite pour le moment

Excellent customer assistance,website easy to navigate and straightforward service

Fine, we will not hesitate to use it again in the future<

Best information service ever

uncomplicated booking process, good service

second time to use this service. will use it again for sure.

very convenient

Alles OK

Einfach und gut. Danke.

The online booking system was fine but pointless. We planned to catch the 9am from Sorrento to Capri. When booking could only select 9:15, when we arrived at port was told it wasn't running and to wait for 9:50. Ferry took 40min rather than 20' as advertised on your site. Delay resulted in us missing blue grotto. Return was also late. Buy at port as you have to line up to pick up tickets anyway

Dear Customer, unfortunately some ferry companies do not issue an e-ticket valid for direct boarding, but only a voucher that must be displayed to the port desk in order to collect the boarding pass. As reservation center we can not be held responsible for any delay of departure and/or arrival of the ferry company itself. Should you need any further information do not hesitate to contact us. Kind regards, the Staff of Ok-Ferry

very easy to use web site. Processed reservation very quickly and received tickets by email within minutes.

The procedure was quite easy bot the booking fee very high and thre was not any clear warning info right at the beginning of the procedure...

Dear Customer,thank you for your review and evaluation. Our booking fee is applied as compensation for dossier management. Ok-Ferry is a broker between ferry companies and consumers. This extra fee also allows us to guarantee the highest quality service 7 days a week. Kind regards, the Staff of Ok-Ferry

I was sold a ticket from castellamare to Capri and the service doesn't exist. Locals at the port told me that the ferry at 8.25 was already discontinued.

Dear Customer, we apologize for the inconvenience, but ferry company has canceled the departure due to bad weather conditions. We have already submitted your refund request to the involved company. Should you need any further information please contact us. The Staff of Ok-Ferry

The "OK Ferry" booking service is very helpful when booking ferries on Italy''s Amalfi Coast for trips along the coastline and the Isle of Capri.

very gooooood

An excellent service. Clear, easy to understand and quick.

Easy to navigate on the web and easy to pay. Great site.

Réservation simple et efficace

Very timely response from the Booking office.

Bon d'accord, votre service fait la synthèse des différentes compagnies et permet de réserver la veille,ce que n'acceptent pas les compagnies. Par contre 8€ pour un trajet à 40€, c'est un taux du niveau de booking.com, ce qui est universellement considéré comme excessif.

Cher Client, nous vous remercions pour votre évaluation. Nous rappelons que nos droits de réservation sont appliqués en compensation pour les frais de gestion du dossier. Ce taux nous permet également d'avoir un personnel disponible 7 jours sur 7, attentif à répondre à tous les besoins de nos clients. Nous restons à votre disposition pour toute question et information. L'Equipe de Ok-Ferry

Very convenient and user friendly. If possible, the tickets may be bilingual- in Italian and English.

Dear Customer, we would like to thank you for your review and we would like also to inform you that unfortunately some ferry companies do not issue tickets in different languages, but only in Italian. Should you need any further information please do not hesitate to contact us. Best regards, the Staff of Ok-Ferry

perfetto !

rapide et clair

Naples Capri booked. Theoretically it supposed to be 40.20 € but when i completed the booking 12 € booking fee was deducted from my card. Now I'm asking what a fucking bloody hell is this? This price was not indicated until the end of booking and it is actually almost 30 % of the price. I will make tomorrow a big scandal at the office where I will pick up my ticket.

Dear customer, we are really sorry about your negative report. We just would like to specify that, during the online procedure, the summary of the journey as well as every cost item are immediately and clearly displayed. To be even more specific, they are called "total outward journey" and "booking fee". This information are pointed out and then also recapped before confirming the booking and to go further in the payment procedure. In fact, the amount in the transaction form included the booking fee, that you had already displayed in the summary of the reservation. In every moment the cost items were clearly displayed (in the summary of the booking and in the payment form), therefore you could have stopped the confimation procedure, if you didn't agree, or you thought the summary of the cost items was not clear.Best regards, the Staff of Ok-Ferry.

Georgia - country was not in the list.

Dear customer, we thank you for your suggestion. We will forward it to the concerned department. Best regards, the Staff of Ok-Ferry.

Very fast and convenient

Die Übersetzung des Textes könnte noch verbessert werden. Ansonsten schnelle und reibungslose Buchung der Fährtickets.

Sehr geehrter Kunde, wir danken Ihnen fuer Ihre Empfehlung. Wie werden sie unserer betreffender Abteilung mitteilen, unseren Dienst zu verbessern.Vielen Dank, das Team von Ok-Ferry.

Very easy to use booking system, excellent site

Very good!!!!

Fast and easy

Excellent Service, reliable, super fast boat and friendly.

Mit der Übersicht der Homepages und der Buchung bin ich 100% zu frieden.

VERY GOOD