I passeggeri che desiderano esprimere un giudizio sul nostro servizio on line e telefonico, possono rilasciare la loro recensione sulla nostra pagina business di Google, sul profilo Trustpilot, sul profilo Feedaty oppure direttamente sulla sezione apposita del sito Traghettilines.
I giudizi e i commenti pubblicati in questa sezione possono essere inseriti esclusivamente tramite apposito form di gradimento che viene inviato agli utenti una volta che hanno ricevuto i biglietti.
Voto medio
Basato su 52319 Recensioni
5
45497
4
5381
3
667
2
256
1
518
Il 98% dei nostri clienti consiglia il nostro servizio agli amici.
Alexander
Excellent service; my only suggestion would be to explain that tickets from Napoli need to be exchanged for boarding passes; without an understanding of Italian, that's not altogether clear.
Blessing
easy to handle, friendly und very quick
Stephen
OK Ferry could do no more than they did to help - they helped me with the best value and answered all questions clearly ... in English. The OK customer service manager Alex was easy and friendly to deal with.
Janja
I had some problems with Paypal payment, and they were very helpful.
Abigail
Excellent service. Quick and easy to use and the tickets were emailed to me straight away. Thank you.
Darr
Alles war optimal,beesonders die Betreuung von Amanda .Hat alles prima geklappt,wenn auch mit Hindernissen auf meiner Seite.Danke Mit freundlichen Grüßen Andreas Darr
Stephen
excellent booking tool
Mauricio
Great service for sure. MJ
Susan
Quick and efficient!
Angelika
sehr schnelle reibungslose Transaktion
James
Very Easy to book and navigate
Fouquet
Je ne parle que de la réservation. Elle est simple et les informations sont claires. Le service effectif (c'est le plus important) n'étant pas effectué à ce jour, j’attendrai pour donner un avis sur les traversées Naples Procida. Michel Fouquet
Hans-Rudolf
Buchung ging sehr schnell und einfach. Jetzt fehlt nur noch ein leichtes Einchecken am Hafen in Pozzuoli.
Viktorya
Easy, quick and wonderful way of booking tickets.
Detlef
Everything fine, but the explication of your formula parti prima is only in Italian, would be interesting also in other languages.
Rigutto
Sehr unkompliziert,schnelle bearbeitung.top leistung
Martine
I have been pleased with our service . It is very easy to use. The only problem is to know what is "prénom" and "nom" (in french) in your site. You don't use the word "lastname".
Robin
I had some initial problems with the credit card transaction, possibly because I was booking from the United States. But I'm very pleased with the follow-up service that was provided to help me solve the problem. I'm glad to have the option to book tickets online before our trip so that we don't have to worry!
Mario
Great service
Spurling
Excellent service- prompt and efficient. Thank you.
Rudolf
Alles bestens !
Silvia
Es ist einfach u überschtlich , gute Bedieneroberfläche. Komptetnet Person am Telefon als meine Zahlung nicht korrekt war. Ich bin zufrieden
Amir
If only all booking and confirmation services were as straight forward as this one!
Justin
paid and tickets arrived by email. No problem, easy peasy!
Houdeau
Site très simple à renseigner
Lotan
Excellent
Séverine
parfait clair et rapide, fiable à 100%
Richard
VERY SIMPLE AND EASY TO USE
Cesar
Blablablablabla la blablabala la
Lange
So far so good - we got the tickets. We will have to see how the ferry works
Peter
Einfache Handhabung. Perfekte und schnelle Buchung! Gerne wieder.
Michael
Sehr gute Möglichkeit, einfach die Tickests zu buchen! Funktiioniert tadellos und ist relativ einfach zu bedienen.
Szymon
Quick and efficient customer service.
Jeffrey
The service was efficient and easy to use. I recommend it highly.
Madera
Ich war überrascht wie schnell die Bestätigung erfolgte. Super, vielen Dank.
Christopher
Made booking a ferry really easy, takes the worry away.
Karl-Heinz
prompte Beantwortung anstehender Fragen
Sheldon
Very easy process to book ferry tickets. Quick purchase and printed tickets right from my computer.
Mathias
Sehr gut.
Frans
Booking went very well and easy
Mona
really quick response!!
Miller
Easy, quick and wonderful service! They gave us an opportunity to contact US credit card agencies to work out the typical declines on foreign transactions without losing our reservation!
Orsolya
There was a delay between my order and the actual realisation of the request but the communication was excellent.
Leila
Operatrice aimable et de bon conseil merci beaucoup!
Heikki
very good
Marcel
réservation Pozzuoli/ Procida: c'est dommage qu'on ne puisse pas imprimer directement les cartes d'embarquement et qu'il faille repasser par le billetterie du port
Cher Client, nous vous informons que malheureusement certaines compagnies de navigation émettent un voucher à changer à la billetterie du port au lieu d'un billet directement valable pour l'embarquement. Merci, l'Equipe de Ok-Ferry
Emma
Hello, I booked my tickets a week ago and after being told that I would be emailed them, am still waiting to receive my tickets. The ticket fares have been credited from my account without any receipt of the tickets. I have tried to email the company to request an update (twice) but have not heard anything back. I am growing increasingly frustrated and will not use this company again.
Julie
Excellent website for booking and excellent service
Danielle
Very easy and clear.
Smith
The entire process was very smooth and I received my tickets in an email almost immediately Could not ask for more. Thank you.
