Recensioni, opinioni e commenti dei clienti di Traghettilines

I passeggeri che desiderano esprimere un giudizio sul nostro servizio on line e telefonico, possono rilasciare la loro recensione sulla nostra pagina business di Google, sul profilo Trustpilot, sul profilo Feedaty oppure direttamente sulla sezione apposita del sito Traghettilines.
I giudizi e i commenti pubblicati in questa sezione possono essere inseriti esclusivamente tramite apposito form di gradimento che viene inviato agli utenti una volta che hanno ricevuto i biglietti.

Voto medio

4,82 / 5

Basato su 52717 Recensioni

5

45859

4

5412

3

669

2

256

1

520

0

1

Il 98% dei nostri clienti consiglia il nostro servizio agli amici.

Sree Lalita

agosto 2016

Very pleased with ur service

Kimberlee

agosto 2016

Excellent transaction, easily used, thank you!

Rod

agosto 2016

Booking was fast and easy. If everything goes as planned, it will be a great experience. I have booked 2 months ahead.

Roger

agosto 2016

The communication is good and prompt but we have no tickets attached?

Dear Customer, we kindly inform you we have just forwarded your tickets by email once again. Thank you, the Staff of Ok-Ferry

Rob

agosto 2016

very accessible page, unhandy when you want to change place,day and hour of departure that you have to reinfill all the data

Franz

agosto 2016

Speditiv und gut. Danke.

Susan

agosto 2016

alles sehr gut strukturiert, reibungslose Abwicklung, sehr übersichtlich

Timothy

agosto 2016

When I got to the ferry, the crew would not accept the ticket I printed out that I received from you. They said I had to go to the ticket window to exchange it for a ticket. The email clearly said these were tickets. On the page I printed, it said "hand this to the crew member". No where did it say I had to stand in line to exchange it for a real ticket. I almost missed my ferry in line.

Dear Customer, as reported on the voucher "it is mandatory to perform the check-in at the port offices". This notice is marked on the voucher below the tarif's detail. Thank you, the Staff of Ok-Ferry

Czernoch

agosto 2016

perfect and very fast

Pascal

agosto 2016

Schnell und unkompliziert.

Gabriele

agosto 2016

Schnelle unkomplizierte Buchung!

Santella

agosto 2016

Very pleased with service and website was easy to manoeuvre

Garcia

agosto 2016

best service and hight qualyti

Peter

agosto 2016

gut

Barbara

agosto 2016

Everything was handled quickly. Notifications were received promptly. The only difficulty was my credit card company which initially blocked the transactions since they were an international purchase. Once I gave my credit card company the go-ahead, the tickets were received promptly! Correspondence was prompt and the person with whom I dealt was courteous and professional.

Pascale

agosto 2016

Service pratique mais : 1/ Le billet reçu n'est pas une carte d'embarquement donc il faut encore faire la queue sur place. Quel intérêt de réserver en ligne ? 2/ Dans mon cas, les frais d'achat en ligne + droits de prévente + droits de réservation s'élèvent au total à 20,40 € pour 3 personnes !

Cher Client,malheureusement, certaines compagnies maritimes ne fournissent pas un e-ticket valable pour l'embarquement, mais seulement un voucher à convertir à la billetterie du port avant le départ. Acheter les vouchers en ligne et payer leur frais de prévente signifie s'assurer une place sur le ferry, en évitant le risque de ne pas trouver de la disponibilité, en particulier pendant la haute saison. Bien cordialement, l'Equipe de Ok-Ferry

Delia

agosto 2016

Excellent service !!! I was even able to speak to someone on the phone !! Can't wait to take my trip to my Family in Salerno from Sorrento via LaBella marina !!!

Emily

agosto 2016

Amazing, quick service!!

Hasler

agosto 2016

unkompliziert und schnelle Ticketlieferung nach Bezahlung

James David

agosto 2016

Very easy website - to order tickets - paid tickets on line - and tickets were emailed to me to print. A very easy and good website.

Peter

agosto 2016

An excellent service, thank you - simple, clear, fast and safe.

Hans

agosto 2016

Die Dienstleistung ist gut und schnell und ist einfach zu bedienen. Die letztendliche Bewertung hängt nun davon ab, ob es mit der Fähre dann klappt.

Drakeley

agosto 2016

Excellent way to book tickets simple and easy to use system with brilliant customer services.

Arlene Antoinette

agosto 2016

Website is clear and easy to use.

Kerem

agosto 2016

EASY TO PROCEED,

Harald

agosto 2016

sehr schnelle Bearbeitung meiner Buchung und fairer Preis

Tobias

agosto 2016

comodo e velocissimo

Kasper

agosto 2016

Great service when booking our tickets. Due to the international transaction our credit card company denied our booking request twice and both times the team reached out to let us know as well as provided possible solutions. So far great service and looking forward to our trip over to Capri! Thanks for the great customer service!

Justin

agosto 2016

Reservations were easy peasy

Urs

agosto 2016

Einfache und verständliche Benutzerführung - gerne wieder

Christian

agosto 2016

Sehr gut

Dana

agosto 2016

It worked and that is all one wants. Great

Allan

agosto 2016

just a shame about the booking fees!

Simon

agosto 2016

Excellent.

Hans Rudolf

agosto 2016

Schnelle und unkomplizierte Buchung

Boris

agosto 2016

Easy to use.

Marie Pierre

agosto 2016

très grande réactivité de réponse et excellente information client (sms + mail)

Jean

agosto 2016

N'ayant pas encore pris le ferry, je ne donne mon avis que sur l'échange de mail concernant la reservation : bon choix de langues, facilite de reservation, réponse rapide ainsi que suivi du dossier.

Pamela

agosto 2016

Booking ferry tickets was quick and simple. I am happy I used OK FERRY booking center.

Margaret

agosto 2016

The website is well organized and easy to understand. The tickets were emailed immediately and are accurate. This transaction was totally hassle free!! Thank you for making one step of our trip to Italy so simple.

Ronny

agosto 2016

Hat alles perfekt funktioniert. Tickets kamen prompt per Mail.

Rostang

agosto 2016

XXXX

Gianluca

agosto 2016

It would be useful (also to the benefit of this service) to provide the online forms in different languages.

Johann Bernhard

agosto 2016

Im Gesamten: gut, schnell und unkompliziert. Nur der direkte Einstieg/Start zur Buchung müsste einfacher und klarer definiert sein.

Stefano

agosto 2016

Fast and precise. I received my tickets in less than 5 min.

Katrin

luglio 2016

Sehr freundlich, kompetent und schnell

Armin

luglio 2016

Detaillierte und übersichtliche Darstellung führt zu bequemer und schneller Buchung!

Soto Brandariz

luglio 2016

You have been super efficient and fast!!Bravoooo!!!

Alain

luglio 2016

Votre service fonctionne très bien et est parfaitement clair. Je n'ai pas rencontré le moindre problème alors que j'ai fait ma réservation depuis l'étranger.

Bontinck

luglio 2016

Friendly site, no problems !!