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Voto medio
Basato su 52708 Recensioni
Il 98% dei nostri clienti consiglia il nostro servizio agli amici.
Vanderlina
The booking service was greatful !!!
Charlene
Very easy to book our ferry tickets from Sorrento to Capri..Immediate confirmation and the email provided all necessary documents.
Samantha
Easy to use and lots of options!
John
A very quick and efficient service
Franco
Gentilissimi e molto professionali!! Super Nette Dame und sehr professionell!!
Peter
Die promte Bedienung war vorbildlich. Uns ist nicht eindeutig klar, ob die gesendete Unterlage das Ticket ist, oder ob es als Vorlage vor Abfahrt an der Reederei vorgelegt werden muss. Das eigentliche Ticket bekommen wir dann am Hafen ?
Sehr geehrter Kunde, wir möchten uns bei Ihnen für Ihre Rezension bedanken und desweitern Sie zu informieren, dass Sie mit Ihrem Schiffticket direkt einschiffen können. Mit den besten Grüssen Ihr Ok-Ferry Team
Liz
Your service has been excellent !! I had so many questions back and forth and you answered them all thank you! Liz
Kay
Einfach, schnell, zuverlässig
Dumont
Très satisfait. Votre site électronique est clair et précis. Cordialement, Claude duMont Carlson Wagonlit Vacance-Voyage Inc. Laval (Québec) CANADA
Royston John
Very clear and quick process to book the ticket
Claes
Perfect!
Tim
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Broekhuizen
Great. Clear and fast booking. Cheapest ones.
Pisani
Excellent. Fully satisfied.
Tatjana
Vielen Dank! Supper schnell gewesen!
David
Reservation worked fine. For some reason, my initial use of a Visa card didnt work, and I could not call the phone number provided. I was successful using a Master Card.
Klaus
Service sehr getunt schnell.
Kiran
excellent
Daron
Can you email my tickets in English language?
Dear customer, we thank you for your feedback, we kindly inform you that unfortunately the ferry company that you have chosen does not issue voucher in english. We will forward your feedback to the ferry company. Best regards- Staff from Ok- Ferry
Catherine
votre programme Internet est très bien. tout est clair, facile et fonctionne. merci pour votre aide. Catherine
Sveda
Seemed very efficient. Look forward to the trip.
Bernhard
Alles bestens, unkomplizierte und schnelle Buchung.
Jan W.
Absolutly first class. Reservations took less than 5min.
Jamart
Very good !!!!
Peter
Super einfach und klare Buchung. Wirklich super Peter
Maryann
We have booked tickets a few times with OK Ferry, and I am very very pleased with thoroughness and accuracy. Wonderful, great service!!
Johanna
Schnelle Buchung. Übersichtlich.Danke
Céline
Site pratique et facile. Billet pratiquement immédiatement sur la boite mail. Merci
Alsuwailem
Great and quick service.
Schunck
Hat alles gut geklappt! :-)
Darlene
Service was great! Tickets arrived by email. I'd recommend to others.
Madeline
i was very happy with the ease of your service... i just don't understand the following on my ticket.. what is a deck accommodation and what is a pullman seat??? thank you madeline wolfson
Dear customer,we thank you for your review and we inform you that "Deck accomodation" and "Pullman seat" have the same significant on board of hydrofoil reserved, and means you stay inside of it seated. Best regards, OkFerry staff
Stephan
Super schnell und auf Fragen sofort eine Antwort
Bruce
Perfect
Judah
Excellent service and very easy to book.
Yvette Louise
Easy to navigate website and effortless booking and payment process!
Cecile
Schnell gebucht ! Super!
Carmen
Easy to use.
Kira
It was very satisfactory!
Markus
Hat problemlos geklappt Alle Infos gut ersichtlich
Attrill
Very easy to use and effiecnt service. Only confusing factor was that some ferry times don't seem to be bootable on line.
Guilherme
Great website!
Elena
The online reservation was fast and easy. Tickets were emailed instantly. Hoping for a smooth boarding experience as well! Thank you
Sylvie
Bonjour, Je réserve 2 traversées en une fois pour me rendre compte à la réception des documents que je recevais un bon de réduction de 75€ avec la première réservation et ce pour la prochaine traversée!!! Donc toujours réservé une traversée à la fois Résultat perdu 75€, j'aurais choisi différemment si j'avais su!!! Très en colère pour le coup!!!!
Cher client ,Nous vous remercions pour votre commentaire et nous vous informons que le bon escompte vient émis directement de la compagnie de navigation au memont de la confirmation de votre réservation donc il n'est pas possible de connaître apriori le montant du bon avant. Pour plus d'information nous restons a votre disposition. salutations, le Staff d'Ok-Ferry merci
Kalt
Bist jetzt alles ok!!!
Lawrence
Very easy to use - thank you (Grazie)
De Korte
Very good
Brandon
Easy to use service with great communication, looking forward to our trip to Capri.
Hochard
Online Booking fast and efficient.The booking fee is high.Its should be have 2 diffrent ticket counter service at Sorrente port.1 for client online booking to exchange their boarding pass,other for those without reservation.Please feedback this problem to the CAREMAR management..Thank you
Dear customer, we thank you for your feedback. We remind you that our booking fees are applied to support the running costs because Ok-Ferry is an intermediary between the ferry company and the customer. This fee also permits us to have an available staff 7 days out of 7 always ready to respond to every necessity of our customer, at any time. We are available for further questions and information. We are going to forward your suggestions to the ferry company. Best regards, Ok-ferry staff.
Thomas
Easy and fast booking!


