Recensioni, opinioni e commenti dei clienti di Traghettilines

Quick and easy to use

EASY TO USE SERVICE

Parfait simple et rapide

It was impossible to buy return tickets, propably for the company to get the booking fee twice.

Dear customer, we kindly inform you that our reservation sistem permits to book both ways : Outward and return. We remind you that on our website there are our contacts to call us and ask all the questions that you have. Our staff is available 7 days out of 7 from 8 to 20.00 . Best regards - The staff of Ok- Ferry

Gut

Je viens de réserver sur votre site que je trouve très pratique et simple à la fois , je suis très satisfait du service .

The reservation flow is smooth and easy to use. Showing a location of pier may be useful. Also, when clicking the Terms and Conditions during the application, only Italian version had been displayed.

very good servisse , attentive and quick to solve doubts and problems.

Einfach zu bedienende Internetpräsenz. Lediglich die für eine Buchung eigentlichen unwichtigen Detail (Fahrzeughersteller und Fahrzeugmodell) können zu Problemen führen, wenn man nicht Besitzer des Fahrzeugs ist, sondern lediglich Mieter. Denn, wie in meinem Fall, habe ich ein Fahrzeug einer bestimmten Klasse gemietet und werde ers am Tag der Entgegenname wissen, welches das sein wird.

The service was great. The lady on the phone looked for the best and most cheapest tickets. Also the follow up was very quick.

Very easy service to use and quick response on confirmation of tickets.

One of the easiest and most efficient online booking systems I have used. Clear to understand what you are getting ..... and then you get it almost instantly through email. Thank-you for making it easier to enjoy our trip!

Very good but please make it VERY CLEAR on the website that the PDF ticket that is sent by email must be exchanged for the actual Boarding Passes at the ticket booth in Beverello.

Dear Customer, as stated on the voucher you received, we inform you that the boarding card shall be collected at the ticket office at the port at least 20 minutes before departure. Best regards, Ok-Ferry team

Très bon service de réservation, site clair et simple à utiliser

It was very easy and I was very pleased with the service

On-line ticket reservation was easy!

Alles sehr einfach und unkompliziert

The reservation process was easy and straightforward

Es un sistema de reserva y compra muy sencillo, práctico y ágil. Agradezco la posibilidad de adquirir los tiquetes con Ok Ferry.

Je suis très satisfait du service de réservation,par la personne de Valentina

no problems. except it did take some time to receive confirmation.

Excellent service and quick. Further clarity over the size of luggage allowed would be useful. We have booked extra luggage but not entirely sure whether its require

Fine service

You said I could buy tickets. The email asked me to tell you what I thought of you selling me tickets. BUT YOU DID NOT SELL ME TICKETS! You sold me a stupid voucher, which I have to take to a ticket office. I want my money back.

I found your site fairly easy to understand and navigate. Especially this being our first trip to Sicily, so look forward to the fast trip to the islands

Clear and easy to book. Excellent service

Great service and very efficient.

I was pleased with your online purchase process. Very easy and efficient. Thank you

Easy and quick to pay. Immediate email confirmation.

Excellent!

Tutto bene. Grazie mille!!

Easy to book

All is OK thanks

Booking was fast and easy!

Tickets came quickly but don't identify where from or two....a little discomforting

Dear Customer, we invite you to get in touch with our booking office in order to better explain your review. Regards, Ok-Ferry Staff

Gut

Web order site was easy to use as it consolidated all of the Ferries. Emails were quick and again easy to understand. Appears no errors were made, looking forward to our trip and the ferry services we booked.

Very simple and user friendly process, got the tickets within 5 minutes after booking. Great job!

Very efficient service. Easy to navigate website.

Quick

Easy to book, fast payment, fast email to print tickets. Pleasent experience!

comprehensible on-line service, good options, rapid response, good communications-all welcomed attributes when one is planning a trip.

J

Easy to read and navigate. only takes a few minutes to get you confirmation email and tickets to print.

parfait

Excellent

Hat alles problemlos und sicher geklappt mit unserer Buchung der Fähren

Estoy muy satisfecho con el servicio, en el que me han facilitado toda la información necesria y me han guiado adecuadamente hasta el final del proceso. Muchas gracias!

amazing ! very helpful

Great service.