I passeggeri che desiderano esprimere un giudizio sul nostro servizio on line e telefonico, possono rilasciare la loro recensione sulla nostra pagina business di Google, sul profilo Trustpilot, sul profilo Feedaty oppure direttamente sulla sezione apposita del sito Traghettilines.
I giudizi e i commenti pubblicati in questa sezione possono essere inseriti esclusivamente tramite apposito form di gradimento che viene inviato agli utenti una volta che hanno ricevuto i biglietti.
Voto medio
Basato su 52319 Recensioni
Il 98% dei nostri clienti consiglia il nostro servizio agli amici.
Adrian
Easy to use website
Peter
Good service, although you need to indicate on the timetables or booking pages when it is possible to make bookings and when it is not.
Dunn
Effective and user friendly
Mark
Easy and excellent booking service.
Jukka
Booking process was easy and fluent.
Albert
Excellent
Glyn
Pleasant staff, easy to follow booking. Will use again.
Klaus
Schnelle problemlose Buchung
Ernst-Georg
Hat alles reibungslos geklappt. Seht gut.
Georges
Very efficient booking service. Looking forward to our trip.
Ronald
Very easy to book tickets. There was an issue with my card and one simple email cleared it up. Instructions have been simple and easy to follow.
Annamarie
I have booked for 3 tickets from Minori to Capri. I only received to tickets from Minori to Amalfi. Booking number WT18D78827. I am not happy with the situation. Could you please rectify the problem. Thank you Annamarie Tucker
Dear customer, we inform you that the ferry company needs on the ticket only one passenger name. There aren't problems to get on board. Best regard, the staff off Ok-Ferry
Chancy
I was impress by your excellent, reliable service and quick quick follow-up
Michael
Thank you very much to the staff of Ok Ferry. Your website was very easy to navigate and use. I was a little worried about getting a confirmation for my journey on the ferry, and so I decided to write a quick email asking if you could please let me know as soon as possible. A reply email came very quickly including attachments. Thank you so very much for your great customer service.
Marty
This website was very easy to use, and purchasing the tickets was also easy.
Anita
I just wish we could receive the tickets online as well so that we didn't need to be at the port so early. I would think 1/2 hour prior would be sufficient. Otherwise everything went very smoothly online.
Dear customer, unfortunately several naval companies did not entail the issue of an e- ticket ready for the embarcation, but a voucher that should be converted at the ticket office before the departure. The utility of buying a voucher on line is to make sure the availability of the choosen departure time and do not have a risk to not find a place for that departure once at port. thank you, Ok-Ferry staff
Christopher
Very quick and easy process! Tickets were in my email within 5 minutes of booking.
Meyer
Es hat wuderbar geklappt, sind sehr zufrieden mit der Auftragsabwicklung.
Schwartz
VERY smooth purchase and notification process. The only problem I had was my own fault. I appreciate getting text and email notified together.
Bernd
sehr gut
Rost
alles ok. einfach, verständlich und zügiger Ablauf. Vorschlag für Zusatzservice: Angaben zum Parken von PKW auf dem Festland.
Sehr geehrter Kunde, wir bedanken uns für Ihre Rezension und Ihren Vorschlag, Welcher von unserer Direktion bewertet wird. Wir bitten alle unsere Kunden sich mit einem persönlichen Kommentar zu äussern, sodass wir unseren Service in jeder Hinsicht verbessern können,. Vielen Dank, Ihr Team von OK-Ferry
Claudio Oscar
Muy buen servicio de reservas on-line. Ante una consulta via e-mail en departamento de reservas, la respuesta fue rápida y clara.
Queyrens
Rapidité de votre réaction, clarté des renseignements. un très bon service moderne et performant!
Theresa
This was a great service and very easy to use. Only one problem. I picked United Kingdom when I meant to pick United States. I have received the email and the tickets so all is good. However the phone number should be +1 (united states), not +44 847-977-6684. Thank you Theresa Berg
Dear customer, we thank you for the review and we inform you that we have modified the country code of telephone number as your kind request. Best regards, ok-ferry staff
Lawrence
Excellent service. Easy to use. Prompt email delivery of tickets
Patrick
Réservation facile mais en retour il n'y a qu'un bon d'échange et non le ticket finalisé. Une 5ème étoile si le ticket finalisé permettant de ne pas passer par un guichet serait le bien venu.
Cher Client,malheureusement, certaines compagnies maritimes ne fournissent pas un e-ticket valable pour l'embarquement, mais seulement un voucher à convertir à la billetterie du port avant le départ. Acheter les vouchers en ligne et payer leur frais de prévente signifie s'assurer une place sur le ferry, en évitant le risque de ne pas trouver de la disponibilité, en particulier pendant la haute saison. Bien cordialement, l'Equipe de Ok-Ferry
Paul
It was very easy to book ferry tickets on this site. The prices were listed early in the process, but then when it came time to pick the actual departure time, the prices were not listed. But still it was pretty easy to use this site.
Julie
Service was excellent, thank you
Anne
The booking seemed straightforward so hopefully I've booked our trip successfully.... travelling from Sorrento to Ischia and returning to Naples 3 days later. I received the tickets via email within a few minutes and everything looks to be in order. So, so far so good!! As the trip isn't until June I can't comment further at this stage.
Theo
Once you find the right website, it is very simple to find the boat you want to hire or to make reservations on. As is promised I will receive indications how to find the right embarkment place.
Rémi
Nothing to say : fast and efficient
Mike
Sehr freundliche und schnelle Bearbeitung.
Stephan
Sehr rasch und gut übersichtlich alles ok
Konrad
schnell und unkompliziert
Daussogne
Site facile à l'utilisation, rapidité de la réservation, c'est facile de réserver
Patrick
Service rapide et efficace
Alexander
Die Reservierung der Tickets hat gut und einfach funktioniert
Sung Sam
Easy Booking system... Excellent !!!
Semy
Boa noite, olhando o site precisa de horários noturnos e madrugada !!!
Maycock
Very simple and easy to use. PayPal also made the process feel secure. Tickets arrived in my emails promptly. It would be helpful to know what the luggage allowance is so that I knew if I had to purchase extra luggage accessory
Jose Maria
Very good service and clever input form
Bruno
Sehr gut
Michael
An excellent service, very easy to book through website and quick.
Beyer
Frage: warum muss man das Ticket eintauschen, d.h. noch mal an einen Schalter gehen? Wenn ich online kaufe, möchte ich nicht mehr an einen Schalter und mich anstellen oder erst schauen, wie es geht. Das sollte geändert werden.
Sehr geehrter Kunde, leider haben von einige FaerhGesellschaft es nicht die Möglichkeit ein E-Ticket für die Einschiffung auszugeben, sondern nur einen Gutschein, der vor der Abfahrt am Hafenticket umgetauscht wird. Der Nutzen des Kaufs des Online-Gutscheins, bei dem die entsprechenden Buchungsgebühren bezahlt werden, besteht darin, das Boarding zu den ausgewählten Zeiten zu gewährleisten, ohne die Möglichkeit zu verlieren, einen Platz zum Verlassen zu finden. Mit freundlich grusse Staff Ok-ferry.de
Christopher
Super fast booking service Very impressed, very simple to use
Jürgen
Gute website, einfache Handhabung, übersichtliches Angebot. Buchungsanfrage abends, Tickets am nächsten Tag. Ticketpreis noch geringer als in der Buchungsanfrage. Sehr gute, schnelle Erledigung.
Besoi
Excellent service. Speedy response time from payment to receipt. Website very clean, easy to use, and very clear about times and charges. Keep up the great work! Peter Caputo - Owner - Dreams of Italia Travel www.dreamsofitalia.com
Gábor
quick & perfect
Michael
Bis jetzt hat alles supertoll geklappt !
Severin
Gut und übersichtlich - Rechtschreibung sollte überprüft werden


