I passeggeri che desiderano esprimere un giudizio sul nostro servizio on line e telefonico, possono rilasciare la loro recensione sulla nostra pagina business di Google, sul profilo Trustpilot, sul profilo Feedaty oppure direttamente sulla sezione apposita del sito Traghettilines.
I giudizi e i commenti pubblicati in questa sezione possono essere inseriti esclusivamente tramite apposito form di gradimento che viene inviato agli utenti una volta che hanno ricevuto i biglietti.
Voto medio
Basato su 52319 Recensioni
5
45497
4
5381
3
667
2
256
1
518
Il 98% dei nostri clienti consiglia il nostro servizio agli amici.
Maria Helena
Very Nice
Cid
Good
Michel
assez rapide et clair.Manque toutefois un plan des villes de départ et d'arrivée avec la situation des différents ports d'embarquement. Les heures sont elles grecques où italiennes?
Abhijit
The preview page of the payment should have a back button to go back and change the payment. Right now user has to start from the email link all over again if they need to change something
Baldry
simply a great service all booked with no hassle thankyou
Mandic
Very efficient,fast and punctual service!
Michelle
Great, easy site to book ferries! Quick transaction, and received boarding passes within minutes!!! Simplified another task on my trip to Italy. Many thanks!
Florian
hat gut geklappt
Nadia
Good service. I'm glad there's a way to book online instead of risking it the day-of. The email had some errors in English. Also, it would be helpful if the ticket had a map showing where the ticket office is at the port.
Robert
Very Slick , booked from our iPhone while having a Cappuccino in Salerno . Walked up to a Mailboxes Ect and Air Droped to a printer for .20€ Took I’ll of 15 mins .
Karl Heins
War absolut problemlos und ging Ruckzuck
Joshua
Booking was fast and easy. The website could have explained what "extra luggage" meant, but besides that small detail I would book through them again.
Krisztina
Easy to use, comfortable. A "Back" button would be great in all phases of the order.
Laura
Hello: Why cannot I not also purchase my return ticket at the same time? That would be very helpful for a one stop transaction.
Dear customer, we thank you for your feedback and we confirm that you can book round-trip tickets on our systems. Our call center is available every day from 09.00 to 20.00 at the number +39 0565 912191. Best regards, Traghettilines.
Hans-Diether
Super schnell und einfach
Klaus Peter
Wir sind sehr zufrieden mit dem Service 👍
Lorenzo
Fast and reliable. Thank you
Johann
Einfach und schnell war die Buchung. Kann ich sehr empfehlen. Werde auch in Zukunft wieder einmal buchen.
Jackson
seems fast and efficent. shall look forward to the jouney
Barbara
Booking with ok ferry was without incident and the site and prompts were user friendly. I would highly recommend this ferry's booking center
Daniel
Good easy process for booking ferry
Helen
Very quick and easy to book. No language issues.
John
Excellent!
Francis J
Very easy and quick transaction!
Sabrina
Quick and easy!
Kristy-Ann
Easy to use. All of the baggage is attached to one passenger, but other than that, all looks good!
Armin
Sehr gut
Luis Julian
I had an issue with the payment (the credit card was rejected) and the issue was solved quick and smoothly (based on automatic emails)
Bernhard
Einfache und sehr schnelle Abwicklung
Heinz
Sehr gut und sehr speditiv
Louise
Never received my tickets Horrible system
Jan-Erik
Alles top!
Allen
I live in the US and purchase tickets for 5 persons. This company was very organized and responsive. They answered several of my questions and responded within a day to my email. Fabulous service
Mcdowell
At this point in time I will say bravo!! Easy to book, schedules great, prompt responses. Well done. Looking forward to our ferry rides.
De Jesus Marques
A great service website.
Christine
Very clear and thorough
Georg
Wie schon immer alles bestens und unkompliziert Grüße gw
Maria
Excellent and very efficient. An easy experience.
Katarina
easy and fast!
Jari
Easy and fast way to pay tickets !
Kiran
Very good thanks!
Eyles
Very easy to complete and reasonable price
Antonio Enzo
Gute beratung am Telefon . Nach bezahlung sofort ticket zugesand.
Val
The booking experience was good, no problems and straight forward, no problems. We are yet to board our ferry so cannot comment or rate the full service.
Peter
Top Service - extrem freundlich und zuvorkommend - sehr kompetent - schnelle Antworten. Werde in Zulunft nur mehr über diese Gesellschaft buchen. Nochmals Danke
Kerrie
Very quick to respond, able to provide other options when original option was not available. Would definitely use this service again
Grégory
Très simple et rapide.
Charles
Do I really have to print my tickets?? On a boat with no printer. If no - 5 stars & recommendation If yes- no stars or recommendation
Dear Customer, for the Company that you have booked, you do not need to print the vouchers. Simply show the Company vouchers during the mandatory check-in at the ticket office at the port.
Ezekiel
only received half of my reservation vouchers. I received the Capri-Sorrento portion but not the Sorrento-Capri portion. Very frustrating. Please advise.
Jacob
Easy and quick. five stars
