Recensioni, opinioni e commenti dei clienti di Traghettilines

Super, pratique , je suis satisfaite et je recommande

I found the service of a high standard. System was easy to use. Would not hesitate to recommend this to other people.

günstiger als wenn Ich es bei den jeweiligen selbst gecshaut habe !

Einfache und gut verständliche Formulare zur Onlinebuchung. Sehr schnelle Reaktion auf Fragen.

Excellent and simple. I really appreciated that there were no annoying "flash" images or other distracting things.

Petit problème lors de la reservation en ligne mais rèsolu avec un opérateur !

I like an email immedialtly.

Dear Customer,
following a double check of our system your tickets turn out to be successfully sent. Should you need any further information or assistance please contact us via email booking@ok-ferry.com or call us +39(0)565912191.
Thank you and best regards, Ok-Ferry Staff

Tres réactif.

Very good!

great service. on line booking very easy and tickets arrived via email within an hour. Thank you.

The reservation was easy and the confirmation came quickly, however my only three stars are only three because I noticed that the web page where the credit card details were written, was not a secured page, which is always something to be very cautious about. I took the risk and so far so good, but generally I would not advise anyone to do it...! Thank you!

Booking was very easy

Easy to use

Seems fine. The real test is @ Napoli Beverello!

Très bon site offrant toutes les companies de navigation pour chaque destination

Der Buchungsservice war sehr gut. Bei meiner Nachbuchung einer Person wurde mir geholfen und ich konnte auch telefonisch, in gutem Deutsch, eine Auskunft erhalten, Zahlungsportal mit Visa war kein Problem, das Ticket kam eine Minute später per Mail, bestens, sehr empfehlenswert freundliche Grüße Peter

As Mr. Sarda's Travel Agent, I will certainly use you in the future. You gave prompt exceptional service. Thank You! Stacy Menzie

Très bien! Facilité pour payer, procedure rapide

Best ever service !!!

Booking was straightforward and responses prompt. Thankyou

very good customer service through email exchanges

Excellent

Great service and excellent followup and documentation

good

Ticket service was fine. I made the reservation on line and received the emailed tickets the next day. Trip isn't for a few weeks so I haven't used the tickets yet.

Very efficient service. There was a problem with the opening of the pdf file containing the tickets, but that was resolved immediately after I notified the company of this.

Fast and easy :)

Impeccable

since the nationality and gender are irrelevant in the booking, the conifrmation page can erase this info, so we don't have to crosscheck with the company. also booking with credit card can be done in one go, rather than separately.

Great !!!

Dienstleistung ist sehr zufriedenstellend, bei Problemen, die sich stellten, bekam ich schnelle Antwort per Email.

Pas mal du tout ! Simple et professionnel

très facile à utiliser et rapide

It is very nice to be able to purchase tickets online.

Ich bin sehr zufrieden. Ich erhielt einen Rückruf, um Unklarheiten zu beseitigen. Netterweise sprach der Herr ein sehr gutes Deutsch, sodass es keine Verständigungsprobleme gab.

OK procedure

Problemlose Buchung, guter Service.

Easy to use and very quick turnaround.

The booking procedure was quick , convenient and simple. Only one thing was missing that our nationalities not listed on your website : HUNGARY. Please, improving it, if it possible! We are waiting for our tour at ITALY!!!Have a nice day!

Not impressed yet....Wrong Tickets delivered and I replied to Email but has not been rectified yet. Nationality incorrect on Ticket, Male / Female Incorrect

Dear Customer,
we apologize for this inconvenience, we have sent once again your tickets to your email address. Regarding nationality and gender of the passengers, we confirm this data is not relevant for boarding.
Thank you and best regards, Ok-Ferry Staff

ok

Everything smooth and easy to use! Tickets came through straight away. Thanks!

very easy and very good

It is the worst and bad experience I ever had ordering a simple one way ticket from Capri to Napoli. It took you more than 7 hours to proceed this simple task. Normally I order flights to all over the world and within 1 minute I have a confirmation and a ticket! You treat this task as if I were to apply for a loan at the bank or something. Stupid! Just stupid! And above all: you charge me 10€ !

Dear Customer,
we apologize for the inconvenience, unfortunately it was impossible to contact the server of the ferry company to confirm immediately your ticket. Once the server has been activated again we have completed your booking request and sent the ticket by mail.
Thank you and best regards, Ok-Ferry staff

Bonne opinion globale. Bon contact téléphonique (en anglais) les appels provenant de France pourraient être reçus par un opérateur parlant le français ceci eviterait les erreurs de compréhension. Emission des billets très rapide après l'achat. Facilité de ercherche de la réservation et présentation claire.

Very easy to use

Fast and efficient. NB The system classifies all passengers as Italian and male. Gender and nationality are not important for boarding

fast and easy

Very clear information and extremely efficient customer service

User friendly and easy to use. Received payment confirmation and tickets on email at once after transmittal.